FAQ
If you, as a private individual (and not in the course of a business) buy from us over the website (without any face to face contact) you are entitled to change your mind, cancel your order and get a full refund.
If you want to cancel or change an order before it has been despatched please contact us and we will issue a full refund.
If, for any reason, you decide you don’t want your purchases, after they have been despatched, then we will refund or exchange in accordance with your legal... Read more
Delivery is within 3 - 5 working days (Monday – Friday).
We offer FREE delivery to the Republic of Ireland on all orders worth €50 or more*.
Orders for less than €50 to the Republic of Ireland will incur a charge of €9.90*.
Only one carriage charge will be applied to an order, even if there is more than one consignment.
* Free carriage will apply when the value of the purchases is €50 or more, after any discount codes have been applied.
If you want to cancel or change an order before it has been despatched please contact us and we will issue a full refund.
If, for any reason, you decide you don’t want your purchases, after they have been despatched, then we will refund or exchange in accordance with your legal rights. Please report the matter to us immediately and certainly within 14 days of receiving the goods, either email or phone Customer Services (tel. +44 (0) 1902 458410 – Mon to Fri 8.30am to 5.30pm).
All... Read more
By email (sales@kuhnrikon.co.uk) or telephone (+44 (0)1902 458410 ) – we’re here to help 8.30am – 5.00pm, Monday to Friday.
Our postal address is:- Kuhn Rikon UK Ltd. Unit 47 Planetary Road Industrial Estate, Wolverhampton. WV13 3XB.